The most common cause is that the phone is charging, but the carplay is not working. When you connect your iPhone to your car, you know that the phone is assessed, but the car’s multimedia player does not recognize the device. It makes it challenging to access iPhone functions in the vehicle, such as getting directions or using Siri. Charging the phone is an essential part of the process that most cars handle without problems. In some cases, charging problems may occur. Sometimes, cables can cause CarPlay not to work even though the phone is charging.
However, additional software is required to run the latest features perfectly, such as Apple CarPlay. Many car manufacturers are beginning to introduce CarPlay in their vehicle models. As a result, it could be more optimized for each model, and in some cases, minor glitches may occur. Read this article to learn what’s going wrong with phone charging but carPlay not working easy fixes.
What is CarPlay?
Due to safety regulations prohibiting the use of cell phones while driving in many countries, CarPlay directs apps and media to the vehicle’s infotainment system, allowing for convenient and hands-free access to applications. Initially launched with iOS 7, CarPlay has undergone several enhancements. Presently, its integration with navigation apps such as Apple Maps and Google Maps offers a secure method for receiving directions while on the road. Additionally, applications like Apple Music and Spotify facilitate the effortless management and playback control of music, podcasts, and audiobooks.
Why is CarPlay not working?
There are several possible reasons why Apple CarPlay may not connect, stop working, or not work correctly. Some common causes include
iOS updates
Older iOS software may cause compatibility issues. To ensure stable operation, promptly check and update the infotainment system and iPhone software.
Compatibility Issues
Ensure your iPhone is compatible with Carplay and that your infotainment supports Apple Carplay. More and more vehicles around the world now support CarPlay. Volvo, Honda, Chevrolet, BMW, Ford, Porsche, and many other brands offer compatibility with CarPlay. Ask a member of our technical staff for advice or visit our car-buying website to see if your vehicle supports Apple CarPlay.
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Other Reasons
- The USB cable is faulty
- Bluetooth connection issues
- Integration issues between applications
6 Easy Fixes for Phone Charging but CarPlay Not Working
There are numerous situations where CarPlay does not work even after it has been perfectly configured. We will look at some helpful ways to clarify possible causes of Car Play not working.
Preliminary Checks
Before trying any of the fixes below, please check the following
- Make sure the iPhone and the car’s infotainment system are depended on. If the vehicle has an activation option, make sure it is selected.
- Check if your region supports CarPlay, as it is unavailable everywhere.
- Make sure CarPlay is compatible with your car model. If in doubt, check your car manual or contact your car manufacturer. If your car stereo is incompatible, compatible aftermarket stereos are available from brands such as Alpine, Clarion, Blaupunkt, JVC, Pioneer, Kenwood, and Sony.
- Ensure your iPhone has the latest iOS version and supports CarPlay iPhone 5 or later.
- Make sure you have the latest firmware installed in your vehicle. If you are using an aftermarket stereo, check the manufacturer’s website for firmware updates and instructions on how to update.
- Unpair the iPhone from the car and try pairing it again. It is usually helpful if the Bluetooth association between the phone and the car’s infotainment system has been harmed.
- Unpair any other Bluetooth devices connected to the iPhone that may interfere or disagree with the device and the car while using CarPlay.
- Confirm your iPhone is not in Airplane mode, as Airplane mode can interfere with the CarPlay connection.
Fix 1: Make Sure Car is paired with CarPlay
Suppose you have been using Carplay for a while and a problem surfaces. Then, you should always check to see if Carplay is still active. Sometimes, even after Carplay has been paired with a cell phone, it may automatically disconnect. It can happen if the Carplay feature on your phone cannot detect the car.
- Click on “Settings,” then “General.”
- Tap Carplay and see if you can find your car in the list of options.
- Click on the car and follow the instructions to pair the vehicle.
Fix 2: Allow CarPlay when the phone is Locked
In some cases, CarPlay will not work because CarPlay is disabled when the phone screen times out. To fix this, allow Apple CarPlay even when the screen is off and the phone is locked. Here is how to do it
- Press the Settings app on your iPhone.
- Head to the General.
- Select CarPlay from the options listed.
- Find your car in the menu of available connections and tap it.
- Find the option “Allow CarPlay while locked” and enable it.
Fix 3: Make sure CarPlay is turned on
If your iPhone is not bonded to CarPlay, it is possible that the feature is not enabled on your device or is turned off and needs to be turned on again. Here is how to do it
- Go to Settings > General > CarPlay > My Car, select your car and reconnect to the app. Be sure also to turn on the “Allow CarPlay when locked” option so that CarPlay will work when the phone is locked.
- If the car is already connected, tap the car and tap Forget this car. Then reconnect.
- If you have turned off CarPlay in screen time, go to Settings > Screen Time > Content and Privacy Restrictions. If you have turned on Content and Privacy Restrictions, make sure CarPlay is enabled by tapping on Allowed Apps. Tap the button until the button turns green.
Fix 4: Make sure Bluetooth is turned on
If your iPhone runs iOS 9 or later and your car has wireless connectivity enabled, you can connect to CarPlay via Bluetooth. If CarPlay cannot link, you must check a few more things before your iPhone can work with the CarPlay system.
- Bond on the “Settings” tab, then click the “Bluetooth” option.
- Check the Bluetooth on/off display.
- Click on Bluetooth and change the toggle button to turn Bluetooth on.
Fix 5: Make sure Siri is Enabled
If your vehicle supports Siri Eyes Free, you can press and hold the voice command on the steering wheel to make a request. However, if Siri is disabled, you cannot use Siri in CarPlay.
- To enable Siri, go to Settings > Siri and Search.
- Enable the following options: Question “Hey Siri,” Allow Siri when locked, Push the side button for Siri, or press Home for Siri.
Fix 6: Check the USB cable
For cars with wired CarPlay, checking the USB cable for damage or incompatibility is essential in troubleshooting CarPlay not working. The following points need to be inspected for the USB cable.
- Ensure you use a certified Apple cable for your iPhone, as third-party wires can cause problems with the iPhone and CarPlay.
- Ensure that the cable is not physically cut or damaged. Such damage could limit the cable’s performance and cause CarPlay to malfunction.
- Ensure the cable is securely linked to the car’s USB port and the iPhone.
Conclusion
If your phone is demanding, but CarPlay is not working, a few simple fixes can help. Make sure the car is paired with CarPlay, allow CarPlay while the phone is locked, and ensure that CarPlay and Bluetooth are turned on and that Siri is enabled. Make sure the USB cables are in place. With these, the phone charging problem but carplay not working can be easily solved in a few minutes.
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